Effective Date: July 1, 2026 · Last Updated: July 31, 2026
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Customer,” “you,” or “your”) and Calamari Trading LLC, a Florida limited liability company (“Calamari,” “we,” “us,” or “our”), governing your access to and use of the Calamari Trading platform and related managed infrastructure services (collectively, the “Services”). By subscribing to or using the Services, you agree to be bound by these Terms in their entirety.
Calamari provides managed Windows appliance hosting services for MetaTrader 4 (“MT4”) and MetaTrader 5 (“MT5”) trading terminals. Each subscription unit is referred to as a “Tentacle” — a dedicated Windows Server virtual machine provisioned with the Calamari software stack, including the Tentacle API, FX Blue trade copying software, the Watchdog monitoring agent, and the LiveView remote desktop streaming service.
Calamari is strictly an infrastructure provider. We do not provide trading signals, investment advice, portfolio management, or account management services of any kind. All trading decisions, strategies, and execution parameters are solely your responsibility. We provide the machine; you provide the alpha.
The Services include access to the Calamari Dashboard, a web-based control panel for managing your Tentacle(s), and the Tentacle API, a programmatic interface for custom integrations.
The current subscription fee is $199.00 USD per Tentacle per month. Each Tentacle supports up to seven (7) simultaneous MT4/MT5 terminal instances. Pricing is subject to change with thirty (30) days' written notice.
Subscriptions are billed monthly on the anniversary of your activation date. Payment is processed via Stripe. By providing payment information, you authorize Calamari to charge the applicable subscription fee on each billing date until the subscription is cancelled.
We offer a 7-day money-back guarantee from the date your Tentacle is activated. If you are not satisfied within this period, contact support for a full refund. After seven days, all payments are non-refundable. Partial-month credits are not issued upon cancellation.
If a payment fails, we will retry the charge up to three times over five business days. If payment remains outstanding after this period, your Tentacle will be suspended. Suspended Tentacles are retained for fourteen (14) days, after which they are decommissioned and all data is permanently deleted.
You agree to use the Services only for lawful purposes and in compliance with all applicable laws, regulations, and the terms and conditions of your broker(s) and proprietary trading firm(s). Specifically, you agree that you will not:
Calamari reserves the right to suspend or terminate your account immediately and without notice if we determine, in our sole discretion, that you are in violation of this section.
Calamari targets a 99.5% monthly uptime for the Tentacle infrastructure layer. This target applies to the availability of the Tentacle API and the Windows Server appliance. It does not apply to MT4/MT5 terminal connectivity to your broker, which is dependent on your broker's infrastructure and is outside Calamari's control.
Planned maintenance windows are scheduled during off-peak hours (typically 02:00–05:00 UTC on weekdays) and announced via the Dashboard and email with at least 48 hours' notice. Emergency maintenance required to address active security incidents or critical failures may be performed without advance notice.
The 99.5% uptime target is a service objective, not a contractual guarantee. Calamari does not offer service credits for downtime. Downtime caused by factors outside Calamari's reasonable control — including Contabo infrastructure failures, broker platform outages, internet routing issues, or force majeure events — does not count against the uptime target.
By using the Services, you represent and warrant that:
Calamari collects and processes your name, email address, and payment information (via Stripe) to deliver and bill for the Services. We also collect Tentacle telemetry data — CPU usage, memory consumption, uptime metrics, and API health signals — to operate the monitoring and recovery systems.
We do not store your trade execution data on our servers. All trading activity occurs locally on your Tentacle and is transmitted directly between your MT4/MT5 terminals and your broker. Broker account passwords are handled in-memory only and are never written to disk or transmitted to Calamari's servers. See our Privacy Policy for a complete description of our data practices.
CALAMARI IS AN INFRASTRUCTURE PROVIDER. WE DO NOT GUARANTEE TRADING PROFITS, AND NOTHING IN THESE TERMS OR ON OUR WEBSITE CONSTITUTES FINANCIAL ADVICE.
To the maximum extent permitted by applicable law, Calamari and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of trading opportunities, loss of data, or business interruption, arising out of or related to your use of the Services, even if Calamari has been advised of the possibility of such damages.
Calamari is not responsible for:
Calamari's total aggregate liability for any claims arising under or related to these Terms shall not exceed the total amount you paid Calamari for the Services during the three (3) calendar months immediately preceding the event giving rise to the claim.
You agree to indemnify, defend, and hold harmless Calamari Trading LLC, its officers, directors, employees, contractors, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; (d) your violation of the terms of service of any broker, proprietary trading firm, or third-party platform; or (e) any claim by a third party arising from your trading activity.
Calamari retains all rights, title, and interest in and to the Calamari platform, Dashboard, Tentacle API, Watchdog Controller, and all associated software, documentation, and intellectual property. Nothing in these Terms grants you any ownership interest in Calamari's technology.
You retain all rights to your trading strategies, Expert Advisors (EAs), and any trading data generated on your Tentacle. Calamari does not claim any ownership over your intellectual property or trading data.
Either party may terminate this agreement with 30 days' written notice. You may cancel your subscription at any time through the Dashboard or by emailing support@calamaritrading.ai. Cancellation takes effect at the end of the current billing period.
Calamari may terminate your access immediately and without notice for: (a) material breach of these Terms, including violation of the Acceptable Use section; (b) non-payment; (c) conduct that poses a security risk to our infrastructure or other customers; or (d) any illegal activity.
Upon termination or cancellation, your Tentacle is queued for decommissioning. All data — including Tentacle snapshots, configuration, and any stored account information — is retained for 30 days to allow for account recovery, then permanently deleted. You may request immediate deletion by contacting support.
The Services interact with third-party platforms, including MT4, MT5, brokers, and proprietary trading firms. Calamari is technically compatible with standard MT4 and MT5 terminals. Compatibility with specific brokers and prop firm programs is reviewed during onboarding and is subject to change as those firms update their platforms and rules.
Calamari does not control these third parties and is not responsible for their performance, uptime, rule changes, or any actions they take regarding your accounts. You remain solely responsible for ensuring your use of the Services complies with your broker's and prop firm's terms at all times.
Features labeled as “Beta,” “Coming Soon,” or “Roadmap” are in active development and are provided “as is” without warranties of any kind. Beta features may be modified, suspended, or removed at Calamari's discretion without notice or liability.
Calamari reserves the right to modify these Terms at any time. We will provide at least 30 days' notice of material changes by posting the updated Terms on our website and notifying you via the email address on file. Your continued use of the Services after the effective date of any modification constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cancel your subscription before the effective date.
Neither party shall be liable for any failure or delay in performance due to causes beyond their reasonable control, including acts of God, natural disasters, war, terrorism, government action, labor disputes, internet infrastructure failures, or actions taken by third-party hosting providers.
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or the Services shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall take place in Miami, Florida. Judgment on the arbitration award may be entered in any court of competent jurisdiction.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm. Nothing in this section limits Calamari's right to seek collection of unpaid fees in any court of competent jurisdiction.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Calamari regarding the Services and supersede all prior agreements, representations, and understandings.
For questions regarding these Terms, please contact: