Last Updated: July 2025
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Customer”) and Calamari Trading LLC (“Calamari”, “we”, “us”, or “our”) governing your access to and use of the Calamari Trading platform and related infrastructure services (the “Services”). By accessing or using the Services, you agree to be bound by these Terms.
Calamari provides managed infrastructure and software configuration services for traders. Specifically, we provision and manage Windows Virtual Machines (VMs), install and configure MetaTrader 4 (MT4) and MetaTrader 5 (MT5) terminals, and set up trade copying software.
Calamari is strictly an infrastructure provider. We do not provide trading signals, investment advice, or account management services. You are solely responsible for all trading decisions executed on your infrastructure.
By using the Services, you represent and warrant that:
The Services are designed exclusively for individuals managing their own trading accounts. You may not use the Services to manage accounts belonging to third parties, operate a PAMM/MAM structure, or provide copy-trading services to others.
To configure the Services, you must provide accurate login credentials for your MT4 and MT5 accounts. You are responsible for ensuring these credentials are correct. Trading-platform credentials are encrypted before storage in Calamari's segregated credential vault. Credentials are never stored in plaintext. Administrative access is restricted, time-limited and logged. You can rotate credentials at any time through the dashboard. Credentials are permanently deleted upon service cancellation. You must notify us immediately if you suspect your credentials have been compromised.
Each customer receives an isolated Windows VM with allocated CPU, memory and storage. Customers do not share an operating-system environment or trading-terminal installation.
The Services interact with third-party platforms, including MT4, MT5, brokers, and proprietary trading firms. Calamari is technically compatible with standard MT4 and MT5 terminals. Firm, program and account eligibility is reviewed during onboarding. We do not control these third parties and are not responsible for their performance, uptime, rule changes, or any actions they take regarding your accounts. Compatibility with specific prop firms may change without notice. Customers remain responsible for confirming compliance with their broker and firm agreements.
Calamari retains all rights, title, and interest in and to the platform, dashboard, infrastructure management tools, and associated intellectual property. You retain all rights to your trading strategies, Expert Advisors (EAs), and trading data.
You own all trading execution data generated on your provisioned VM. We process this data solely to provide the Services, populate your dashboard, and monitor system health.
We target a 99.9% uptime for our infrastructure services. However, this is a target, not a guarantee. We may perform scheduled maintenance with advance notice. We are not responsible for downtime caused by third-party cloud providers or factors outside our control. Calamari continuously monitors supported VM and terminal health signals while the service is operational, including nights and weekends.
To the maximum extent permitted by law, Calamari shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use. We are an infrastructure provider and are not responsible for:
You agree to indemnify, defend, and hold harmless Calamari Trading LLC, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of your use of the Services, your violation of these Terms, or your violation of any broker or proprietary trading firm rules.
Either party may terminate this agreement with 30 days' written notice. We may terminate your access immediately for breach of these Terms. Upon cancellation, your infrastructure will be decommissioned. Trading-platform credentials and all associated data will be permanently deleted within 30 days of cancellation, or immediately upon your explicit request.
We offer a 7-day money-back guarantee starting from the date your service is activated. If you are unsatisfied within this period, you may request a full refund. After 7 days, all payments are non-refundable.
Neither party shall be liable for any failure or delay in performance due to causes beyond their reasonable control, including acts of God, natural disasters, war, terrorism, or internet/infrastructure outages.
Features labeled as “Beta” or “Roadmap” are in active development. They are provided “as is” without warranties of any kind and may be modified or removed at our discretion.
We reserve the right to modify these Terms. We will provide 30 days' notice for material changes by posting the updated Terms or via email. Your continued use of the Services constitutes acceptance of the revised Terms.
Any dispute arising out of or relating to these Terms or the Services shall be resolved through binding arbitration administered by a mutually agreed-upon arbitration body.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect.
These Terms constitute the entire agreement between you and Calamari Trading LLC regarding the Services and supersede all prior agreements and understandings.
For questions regarding these Terms, please contact us at support@calamaritrading.ai.